A 750-unit oceanfront association in Hallandale Beach, Florida, partnered with Screening Link to handle high-volume international applications with multi-channel applicant support.
Beach Club Two is a 750-unit oceanfront association in Hallandale Beach, Florida, managed by FirstService Residential. With buyers and renters arriving from across the country and around the world, the community processes roughly 1,000 applications a year — a pace few screening companies are built to handle.
A high-volume operation like Beach Club Two needed more than software. It needed real applicant support: people available across time zones, in multiple languages, through every channel an international applicant might reach for. It needed a screening partner that could handle the volume without adding work to the management office.
We worked with FirstService Residential and the Beach Club Two board to build a custom application portal designed for scale — secure, e-signature compliant, and accessible 24/7 from anywhere in the world. Applicants were given multiple ways to reach our team for help:
Applicants now apply, sign, and pay online — with real human support behind every channel they might use. The Screening Link team handles every application from intake through delivered report: building the application form, collecting the fee, running the searches, reviewing the results, and delivering a clean, board-ready report.
The management office no longer fields applicant questions, troubleshoots payment issues, or chases missing documents. The board no longer waits on incomplete files. Every application moves through the same consistent process, scaled for a community of 750 units.
Roughly 1,000 applications processed a year — with no added work for the management office.
Beach Club Two now handles a steady flow of around 75 applications a month from applicants worldwide, supported by multi-channel customer service that scales with volume. International applicants apply in their own time zone, in their preferred language, with real help available when they need it. And FirstService Residential has a screening process that performs as well at 750 units as it does at 250.
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